Terms and Conditions

1. Introduction and Acceptance

Welcome to Grihafy ("we", "us", "our", or the "Service"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and AI-powered Vastu analysis services.

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Service. Please read these Terms carefully before using our Service.

2. Definitions

For the purposes of these Terms:

• "Service" refers to the Grihafy website, mobile applications, and all related AI-powered Vastu analysis features and functionalities.
• "User", "You", "Your" refers to any individual or entity that accesses or uses the Service.
• "Account" refers to a unique user account created to access certain features of the Service.
• "Content" refers to any text, images, floor plans, data, or other materials uploaded, submitted, or transmitted through the Service.
• "Premium Services" refers to paid subscription plans and advanced features available for purchase.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

3.2 Account Creation

To access certain features of the Service, you may be required to create an account by providing your email address and other information. You agree to:

• Provide accurate, current, and complete information during the registration process
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the security and confidentiality of your password and account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

3.3 Account Termination by You

You may terminate your account at any time by contacting us at support@grihafy.com. Upon termination, your right to use the Service will immediately cease.

4. Description of Service

4.1 AI-Powered Vastu Analysis

Grihafy provides an AI-powered platform that analyzes floor plan images to assess Vastu Shastra compliance. Our Service includes:

• Floor plan image upload and processing using Google Gemini AI
• Automated detection of rooms, directions, and spatial arrangements
• Vastu compliance scoring (0-100 scale)
• Detailed insights on strengths, weaknesses, and critical issues
• Personalized recommendations and remedies
• PDF report generation (for Premium users, when feature is available)

4.2 Service Tiers

• Anonymous (No Email): 1 analysis per IP address, score preview only
• Free Tier (Email Required): 3 analyses per month, basic insights with limited recommendations
• Premium Tier (Paid): Unlimited analyses, full insights, detailed recommendations, PDF reports, priority support (when available)

4.3 Service Availability

We strive to provide uninterrupted access to the Service, but we do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to:

• Scheduled maintenance or updates
• Technical issues or system failures
• Third-party service disruptions (e.g., AI provider downtime)
• Force majeure events beyond our reasonable control

4.4 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We may add, remove, or change features, pricing, or usage limits. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

5. Acceptable Use and Restrictions

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service only for personal or business use related to Vastu analysis and home wellness.

5.2 Prohibited Activities

You agree NOT to:

• Use the Service for any illegal, harmful, or fraudulent purpose
• Upload or transmit any content that contains viruses, malware, or harmful code
• Attempt to gain unauthorized access to the Service, other user accounts, or our systems
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated tools (bots, scrapers, crawlers) to access the Service without our written permission
• Circumvent any rate limits, usage restrictions, or security measures
• Resell, redistribute, or create derivative works from the Service or analysis reports
• Upload floor plans or images that you do not have the right to use
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Use the Service to compete with us or develop a similar product or service

5.3 Rate Limiting and Abuse Prevention

To ensure fair use and prevent abuse, we implement rate limits:

• Anonymous Users: 1 analysis per IP address (lifetime)
• Free Users: 3 analyses per month
• Premium Users: Unlimited analyses (subject to fair use policy)

Attempts to circumvent these limits may result in immediate account suspension or termination.

6. Content and Intellectual Property

6.1 Your Content

You retain all ownership rights to the floor plan images and content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to:

• Store, process, and analyze Your Content using AI technology
• Generate Vastu analysis reports based on Your Content
• Use anonymized and aggregated data derived from Your Content to improve our AI models and Service

This license terminates when you delete Your Content or close your account, except for anonymized data used for service improvement.

6.2 Your Responsibilities for Content

You represent and warrant that:

• You own or have the necessary rights to upload and use Your Content
• Your Content does not infringe any intellectual property rights, privacy rights, or other rights of third parties
• Your Content does not contain any unlawful, harmful, or offensive material

6.3 Our Intellectual Property

The Service, including all software, text, images, graphics, logos, trademarks, and other content provided by us (excluding Your Content), is owned by Grihafy and is protected by Indian and international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, distribute, sell, or lease any part of our Service
• Use our trademarks, logos, or branding without permission
• Remove or alter any copyright or proprietary notices

6.4 Analysis Reports

The Vastu analysis reports generated by our Service are provided for your personal use only. You may:

• Download and save your reports for personal reference
• Share your reports with family members, architects, or interior designers for personal projects

You may NOT:

• Resell, redistribute, or commercially exploit the reports
• Remove our branding or attribution from the reports
• Use the reports to create competing services or products

6.5 AI-Generated Content Disclaimer

7. Payment Terms and Subscriptions

7.1 Pricing

We offer both free and paid subscription plans. Current pricing is displayed on our website and may be subject to change. We will notify you of any price changes before they take effect.

All prices are listed in Indian Rupees (INR) unless otherwise specified. Prices include applicable taxes, which will be calculated and displayed at checkout.

7.2 Payment Processing

Payments are processed through secure third-party payment gateways (Razorpay or Stripe). We do not store your complete credit card information on our servers. By providing payment information, you authorize us to charge the applicable fees to your payment method.

7.3 Subscription Billing

Premium subscriptions are billed on a recurring basis (monthly or annually, as selected):

• Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date
• You will be charged the then-current subscription fee upon renewal
• You can manage your subscription and cancel at any time through your account settings

7.4 Free Trial

We may offer a free trial for Premium features. Unless you cancel before the trial period ends, your payment method will be automatically charged the subscription fee. We will notify you before the trial ends.

7.5 Cancellation and Refunds

You may cancel your subscription at any time. Upon cancellation:

• You will continue to have access to Premium features until the end of your current billing period
• You will not be charged for subsequent billing periods
• No partial refunds will be provided for the remaining portion of your subscription period

Refund Policy: All sales are final. We do not offer refunds for Premium subscriptions except:

• In case of technical issues that prevent you from accessing the Service for more than 7 consecutive days
• As required by applicable consumer protection laws
• At our sole discretion for exceptional circumstances

To request a refund, contact us at support@grihafy.com within 7 days of your purchase with a detailed explanation.

7.6 Payment Failures

If a payment fails for any reason:

• We will attempt to charge your payment method again within 7 days
• Your access to Premium features may be suspended until payment is successfully processed
• If payment fails multiple times, your subscription may be automatically cancelled

8. Disclaimers and Limitations

8.1 Service Provided "As Is"

8.2 No Professional Advice

Our Vastu analysis reports are generated using AI technology and are intended for informational and educational purposes only. The Service does not provide:

• Professional architectural, engineering, or construction advice
• Legal, financial, or investment advice
• Spiritual, religious, or astrological consultation
• Medical or health-related advice

You should not rely solely on our analysis for making important decisions about property purchases, renovations, or construction. Always consult with qualified professionals (architects, engineers, Vastu consultants) before making significant changes to your property.

8.3 AI Accuracy Limitations

While we use advanced AI technology, the accuracy of our analysis depends on:

• The quality and clarity of the floor plan images you upload
• The completeness and accuracy of the floor plan information
• The AI model's ability to correctly interpret images
• The complexity of Vastu Shastra principles and their interpretation

We make no guarantees about the accuracy, completeness, or reliability of the analysis results. Different Vastu experts may have varying interpretations of Vastu principles.

8.4 No Guarantee of Results

We do not guarantee that:

• Following our recommendations will result in any specific outcome or benefit
• Your Vastu score will improve after implementing recommendations
• The analysis will detect all Vastu-related issues
• The Service will meet your specific requirements or expectations

8.5 Third-Party Services

We use third-party services (Google Gemini AI, Vercel, MongoDB, payment processors) to provide the Service. We are not responsible for:

• The availability, performance, or security of these third-party services
• Any data breaches, errors, or issues caused by third-party services
• The privacy practices of third-party services (see our Privacy Policy)

9. Limitation of Liability

This limitation of liability applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Grihafy, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of another party, including intellectual property rights
• Your Content or any content you upload to the Service
• Any actions taken by you based on the analysis reports (e.g., property modifications, construction decisions)

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us at support@grihafy.com. Upon termination, you will lose access to your account and all associated data.

11.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• You abuse or misuse the Service
• Your payment method fails and you do not provide an alternative
• We are required to do so by law or court order
• We decide to discontinue the Service (with reasonable notice)

11.3 Effect of Termination

Upon termination of your account:

• Your right to access and use the Service will immediately cease
• We may delete your account data, floor plan images, and analysis reports (subject to our data retention policies and legal obligations)
• Any outstanding payments or fees will become immediately due
• Sections of these Terms that by their nature should survive termination will remain in effect (e.g., intellectual property, limitation of liability, indemnification)

12. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in the Privacy Policy.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and any disputes arising out of or related to the Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

13.2 Jurisdiction

Any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the courts located in Thane, Maharashtra, India. You hereby consent to the personal jurisdiction and venue of such courts.

13.3 Dispute Resolution

Before initiating any legal proceedings, you agree to first contact us at support@grihafy.com to attempt to resolve the dispute informally. We will work in good faith to resolve any disputes within 30 days.

If we are unable to resolve the dispute informally, either party may initiate arbitration proceedings in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English in Thane, Maharashtra, India, and the decision of the arbitrator shall be final and binding.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top
• Notify you via email if the changes are significant (for registered users)
• Display a prominent notice on our website for a reasonable period

Your continued use of the Service after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and close your account.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Grihafy regarding your use of the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. No waiver by us of any term or condition shall be deemed a continuing waiver or a waiver of any other term or condition.

15.4 Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, internet failures, or third-party service disruptions.

15.6 Relationship

No agency, partnership, joint venture, or employment relationship is created between you and Grihafy as a result of these Terms or your use of the Service. You do not have any authority to bind us in any respect.

15.7 Feedback

We welcome your feedback and suggestions about the Service. Any feedback you provide may be used by us without restriction or compensation to you. By providing feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into our Service.

16. Contact Us

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:

We will respond to your inquiry within 3-5 business days.